When my car wouldn t start (due to a bad starter, ...

When my car wouldn t start (due to a bad starter, I later found out), I called Mercedes roadside assistance number and was amazed by the level of service that followed. My car was towed (for free) to the Mercedes shop of my choice, issue diagnosed and part ordered all covered under warranty.
I was offered a loaner vehicle and was contacted twice a day by a service manager (Chad, from the Bellevue shop) to keep me informed of progress. Great experience all around thank you Mercedes of Bellevue.