This vet clinic left an impression that they are j...

This vet clinic left an impression that they are just collecting money, caring about their profit and not about your pet well being.

Just a few hours after I posted my above impression, the clinic called me and tried to persuade that I am totally wrong. Instead of listening to me and trying to clear the situation they shout at me, tried to push me to remove the comment, threaten, did not listen to and did not give a chance to explain my concern. Absolutely No-Go. Totally failed. Is it the way how they handle a critical feedback? My honest advise to them is to learn to how deal with customers in a polite and professional way.