Stayed at a 3 bedroom villa for 2 nights while at ...

Stayed at a 3 bedroom villa for 2 nights while at a wedding. The house itself was nice however the service needs attention. When we arrived there was not enough towels for all the guests that were staying, the main bathroom was not clean, it looked as if the previous guests vomitted in the place and did a very poor job of cleaning it. All of the floors had not been vacummed as there was dirt on the floor in every room. We asked reception to clean the room and drop off more towels and they managed to get us 2 more late at night bringing our total to 4 towels for seven guests. This is not a cheap place to say so my expectations were much higher.