The hotel is centrally located in the heart of Spr...

The hotel is centrally located in the heart of Springfield, and although it's a bit dated in design and function, it was clean and generally well-maintained. The staff was quite nice and helpful. Our room wasn't ready when we arrived just after 6pm, and we had to wait about a half hour sitting in the lobby until it was cleaned. Even as we got to the floor the cleaning person was still getting out of the room. The fitness center was nice, and the pool was clean. The Pub was serviceable, with decent food. The room service food clearly came from the same kitchen, or so it seemed, but after a long day it was perfectly adequate. Nothing earth shattering, but good. The price is typical of what you'd expect in the hotel industry. The tray presentation and room service were both spot on, which was nice. The function facilities (meeting rooms) are dated, but serviceable. With two large group events in the hotel, parking was a bit hard to find in the garage, but it was an intermittent issue. As we left the garage it had gotten overloaded, and both of our vehicles got boxed in by other vehicles that were parked in unmarked non-spaces. Our stay was coincided with an in-hotel event. In the future, we'd certainly consider staying again, but we'd also look into other accommodations to compare further. A+ nod to the friendly staff!