Hotel is far from the city centre, but they have a...

Hotel is far from the city centre, but they have a shuttle that will drop you there. I had dinner in the lobby restaurant and the staff brought me something else than I ordered, they didn't pay attention when they took my order and they even rolled their eyes after the 3rd time I told them that's not what I ordered. Maybe they had a bad day or this is how they are all the time, I don't know, didn't feel too comfortable.