I attended the Big Bang concert - great concert, b...

I attended the Big Bang concert - great concert, but the venue services and parking lot left a lot to be desired.

The streets were altered so GPS would not work and the detours made you go several blocks out of your way to gain access to the parking structure. The handicap parking was several levels below ground - don't know what they were thinking here!!! The escalators were not all working and that is a deal breaker given the handicap parking was below those levels. The total mob made it difficult for a disabled person to get into the arena and this would have been even more difficult in a wheel chair - the signage needs to be improved. No one knew which door to go to for disabled access (no waiting in line) and once inside a great staffer found a folding chair for me to use until the venue was ready.

The food vendors could not handle the crowds, the credit card system was way to slow and then they only wanted to accept cash. Once you bought a beverage they insisted on putting it in a cup and keeping the resealable plastic bottle it came in - total waste of time and resources.

The staff around the handicap section were attentive and helpful; however the non-disabled sharing the section with me were a bit disrespectful and their wild partying made me move to the end of the row for my safety. After the concert the ladies apologized for the guys bad behavior.

Upon leaving I was given conflicting directions to the best - quickest way to the parking lot - I got the long cut. - need better signage in the venue as to where you are in relation to the exit/parking lots/and street/subway.

I was exhausted once I got to my car, but the great concert made up for the hassles.