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Our experience was excellent at the Edgewood Lodge...

Our experience was excellent at the Edgewood Lodge. The resort is right on the water with immediate views into the mountains. The lobby creates a very nice entrance and the resort feels like a big home in the way it's set up, rather than a massive hotel. Staff were all very helpful and personable. Our room was extremely comfortable with a fun Lake Tahoe appeal as it included fun wooden accents, a fireplace, and unique bathroom. We certainly used all the amenities (except golf) and appreciated everything from the spa, to the pool, and complimentary shuttle service. I think the overall experience and ambiance of Edgewood is so impressive that it sets you up for incredible disappointment with the dining services. We ate at the Bistro and the bar and both were disappointing service-wise and with the food. Definitely didn't expect to wait 20 minutes for breakfast when the restaurant was empty but clearly they were understaffed and had several parties waiting. The bar restaurant was just alright. Even the pool bar service was very slow and we waited 20 minutes for our drinks one time. On our last evening, I called the Edgewood Restaurant for reservations and was told they were overbooked and we would have had to call 3 weeks in advance for a spot. My boyfriend called later and another host was able to give us seats that evening, no problem. Funny how when we arrived, they certainly weren't overbooked by any means and there were 7 empty tables during our entire dinner. Beware of them claiming they're "overbooked" typically it just means their understaffed as this situation also happened to us at the Bistro. Nonetheless, the best service was probably at the Edgewood Restaurant. If it weren't for these small issues, I'd give it a five, but I hope these are addressed because we'd certainly like to visit again.
***Side note: we signed up for their Kayak company on the clear kayaks and it was 10/10. Our guide made it such a personable experience by including speakers, snacks, water, and towels in our kayaks. Clearly she put in a lot of time in advance for our morning kayak tour and it ended up being our best experience.
***Also the spa is a must visit

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