Check in was confusing since the employee didn t t...

Check in was confusing since the employee didn t teen to know what she was doing. Directions to the room were completely off, no signs marking the Villas. Our dinner reservations were apparently not made as we were told they were. During our 1st and second day we witnessed multiple confrontations between employees and management(this is so unprofessional). Service to just get a couple of drinks meant a 20-30 minute wait. There are a multitude of other things. We were told we would have either a pool or lake view(nope...we got a vacant lot). This was supposed to be a luxury vacation and it became a headache. We are supposed to stay one more night but, we are leaving today!!!!