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Review of Volkswagen Group Italia S.p.A.

Seriousness at zero. At the Audi Service Service C...

Seriousness at zero. At the Audi Service Service Center in Savona, I show a problem on the air conditioner. At the invoice we pick up the items for climate control and refrigerant gas recharge. Shortly after, I go to the same workshop halfway through. morning of the day of the car delivery they call me asking me who did the work on the air conditioner.Your answer. I am told that using the tracer the climate coolant gas pipe is broken and that the car would be ready the following day. I give a replacement that I find on the invoice, repaint the same control to the climate, I pay the broken pipe and ... by magic they tell me that the refrigerant has remained inside. Impossible. To date, the head workshop washed his hands in addition to having paid for things that did not belong to me and in addition to having caused me damage due to absence from work. Congratulations Audi.