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Elias Chavez

4 years ago

Probably the worst experience i had ever received ...

Probably the worst experience i had ever received from a "luxury" hotel, our room package got messed and they fix the problem the way they wanted, we are a family of 5 in a room of 2 beds, call and asked for a small extra one but it was against a rediculous "policy". Do you feel thirsty? What about a $3.50 water bottle, $12 per-day far-parking lot, a closed pool, over priced vending-machine products. Overall, go to Hilton, offers better service almost at the same price, and you can get an extra bed at no extra cost

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