Anthony nelson

Review of Downtown Animal Care Foundatio...

Took my cat Ramona to the downtown animal care cen...

Took my cat Ramona to the downtown animal care center for a UTI issue. The office was very quick to get us in which was great. The tech seemed great. Asking questions and getting to the bottom of the issue as a typical vet tech should. The tech left the room and called Doctor Livia into further the exam.
Doc Livia did her exam and states well we need to do blood work and get some urine. So she gets blood and then sent me home with a urine collection kit. I collect the urine and go back up and give them the Urine. An hour letter she calls and says yes it s UTI and we need to get her on anabiotic s. I immediately say OK and head up there to purchase the anabiotic s.

Total bill is $275. I m thinking okay that not too bad.

I get home give RaMona the anabiotic s in about an hour later she can t walk and is out of it. I immediately called the vet and had to leave a message and never got a call back. I called back a day later left another voicemail to not receive a call back. Two days later I received a phone call from Dr. Livia She states well have you given her a half dose yet? No I was never instructed to do that. She says oh well sounds like she s having a bad reaction do you mind coming in to make me another appointment. However the next appointment is not til next week.

My cat is older and has had this issue before.
I did let the vet know that I took her to another vet in broomfield called broomfield Veterinarian Hospital.
She failed to reach out and pull records and even care that this may be an ongoing issue that may need looking into. THIS PLACE IS A JOKE AND DOES NOT CARE ABOUT YOUR PETS WELL BEING. ALL THEY ARE ABOUT IS THE CASH YOU HAVE!

Updated doctors real name! 8:14pm 1/14/2020