Stayed here for 5 nights. It's a complete toss up ...

Stayed here for 5 nights. It's a complete toss up between 4 star and 5 star. Most things here are fantastic! Yusuf who is a part of the entertainment team made our holiday so much more enjoyable, he has a lot of energy and is a very nice person.
The food was great, staff were all super friendly and it's a beautiful hotel.
The only couple of things that I didn't like was the hotel pool was freezing. There wasn't much of a cocktail selection in the all inclusive package. A lot of the nice drinks were pay extra.

Overall it's definitely a solid 4 and I expect with some heaters in the pool or hot tub it could easily be a 5!