MDP Creation

Review of Michael and Sons Sports Plex a...

The guy at the front desk really needs to tone it ...

The guy at the front desk really needs to tone it down. The place is nice but we had a feedback to provide when we saw the coach struggling alone with 9 kids. They typically have 2 coaches but one couldn't make it which made things chaotic with 3 year old kids. While I can understand this happens and is unplanned, all we wanted to communicate was that they need to work on backups should something like this happen. Rather than being apologetic, the front desk guy was defensive and partly started yelling. I Don't think a guy with this attitude should ever be in a customer facing job!