Wow look at all the negative reviews. They obvious...

Wow look at all the negative reviews. They obviously don't care anymore or they would get this under control. Even when you call in the complaint, they are either unwilling or powerless to fix. They apologize and are nice about it but nothing changes. How sad for the good people in the company that works for such poor leadership. Definitely do not believe in the Rewards program. They do everything they can to screw you out of the Reward. Time for this company to give away.