They certainly deserve to be out of business..and ...

They certainly deserve to be out of business..and clearly, based on the plethora of horrible reviews on here and other social media sites.. well deserved... They are competent and friendly collecting your premium, But once the check clears... Good luck! This once used to be a decent company... But no more.. Techs are not knowledgeable, one tech never knows what the last one did.. They never have the proper training or tools, throw darts to make repairs which take multiple trips and days or weeks between their own personal incompetence and the company policies.. They refuse to give you answers at the office, they refuse to escalate calls to speak with upper management.. Obviously a company policy.. So know the scam starts in upper management.. Don't waste a dime on this company folks.. "Can't Service America" would be a great new name! I had a refrigerator go down in my home.. After two unsuccessful visits to repair, and almost two weeks without a fix in sight as they told me it would take another week to order parts and repair..out of sheer desperation with a house full of company living out of coolers, I called another company who came in one time, identified the problem in 10 minutes and repaired it like new in one hour... Up and running.. One call.. One hour! Service America is pathetic... And they are only concerned about taking your money and putting it in their pockets...... Dispicable.