This place is terrible. I came to pick up my car a...

This place is terrible. I came to pick up my car after a safety recall update and they couldn t find it so they kept asking are you sure you re not here to drop it off? No, I know exactly what I m here for. It ended up being that they couldn t find my keys because they completely butchered my name and address on the document that they wanted me to sign (which my keys were attached to).... Meanwhile, I m now late for a meeting.

Sincerely,
Sabrina (Fabraan - according to Lexus)