We are a Lexus family and one of the main reasons ...

We are a Lexus family and one of the main reasons is the service provided. We needed a part that was on extended back order (as in several weeks) and Jamie had us set up in a loaner immediately, plus kept us informed on status with periodic phone calls throughout the wait. And then much to our delight, the part came in earlier than expected, and Jamie had us ready to roll the same day. We ve been customers since 2007, and it s because of the Jamies we have worked with at Lexus of Austin. It makes a difference.