I booked our 10 year anniversary 6 weeks in advanc...

I booked our 10 year anniversary 6 weeks in advance and was told by hotel reservations they would make a note and ensure a great experience. My wife is 6 months pregnant so I enquired about the spa to which they said just call back when closer to your reservation. No mention of dinner reservations needed for dining which I would have gladly booked along with the spa. I understand limited occupancy due to Covid but the issue was communication not Covid.We show up and the resort and spent over 2k for the weekend and having to go off site for everything because we weren't informed properly when making our reservation. I spoke to management which offered me a breakfast coupon...are you serious I'll pay for my own breakfast, whats the difference in $20 when your spending 2k? Make sure you book properly it is a beautiful Resort just wish we had been able to partake.