S

Sera Newell

4 years ago

I had an appointment for a diagnostic test on Thur...

I had an appointment for a diagnostic test on Thursday. Dropped off my car and was told it would be a day or two before I'd know what's going on. I get a call on Monday and was given the wrong information several times. I confirmed with the tech that he was talking about MY vehicle. My brother called down and was given the same information. Tuesday we call down to confirm the repair and to pick up the car and was told that my vehicle hadn't been fixed and sorry about the mix up. Had two of the same first names on file. Highly doubt that I'll ever go back.

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