Their recording while you are on hold says, "Good ...

Their recording while you are on hold says, "Good customer service begins after you order". awesome service when I called to order accessories for my ride on mower. waited the estimated lead time for delivery and then called to check the status and was told the part(s) I ordered (and was charged for) were discontinued. BLAH!!!!!! Totally FRUSTRATED that the customer service didn't have the smarts to call and let me know this. Seriously, go back and listen to your own message.