Erik M

Review of Fairmont Mayakoba

We stayed at the Fairmont Mayakoba in 2018 to cele...

We stayed at the Fairmont Mayakoba in 2018 to celebrate our 10th anniversary. This was our second stay there. We absolutely love this resort the property, rooms, beach, pools, restaurants, service, and staff. We ve been to Mexico many times and stayed at a number of all-inclusive properties, but the Fairmont Mayakoba is our favorite. First, the property grounds are stunningly gorgeous with tropical trees, foliage, and flowers everywhere you look, and all of it impeccably maintained every day. The serene beauty and peaceful tranquility of the entire property is what keeps us coming back.



We enjoyed breakfast at La Laguna, outside overlooking the canal and jungle. The breakfast buffet is plentiful, full of variety, and delicious. Some mornings there s a harp player. Every morning there are Falconers with their falcons on duty to protect the diners from hungry birds fun to watch and very effective! We recommend having dinner at El Puerto for the quality of the food, service, and ambiance. They even accommodated our request one night for a dish not on the menu! On our last night, they brought us a dessert with the words thank you for your visit written in chocolate across the plate. The Las Brisas restaurant has a huge palapa style beach bar which sits right on the ocean front highly recommended for a cocktail while watching the sunset, or lunch while at the beach. Also, do not miss the free boat ride that gives you a nature tour via a network of canals, where you ll see all kinds of jungle wildlife.

As for the staff, they were wonderful and top-notch and many could anticipate what a guest might need/want before being asked.
The front desk attendants do a beautiful job taking care of whatever needs you might have. The hotel entrance staff were equally wonderful. One day a driver arrived to take us to Chichen Itza. The Fairmont attendant heard this and gave us towels to take with us anticipating how hot and sweaty we d likely be after this all-day jungle excursion. That s essentially the attitude of the entire staff to anticipate what guests might need before they even ask. If you d like a relaxing vacation immersed in awesome natural beauty, while being pampered with personalized service, you will love the Fairmont Mayakoba. which offers tranquility, natural beauty, luxurious comfort, fresh innovative cocktails and cuisine, along with genuine, friendly service.