D Grant

Review of TuGo

Our flight to Canada from Japan through Seoul, Kor...

Our flight to Canada from Japan through Seoul, Korea was delayed by air traffic control issues. Subsequently, we missed our connecting flight back to Canada.
We called TuGo s emergency hotline and were promptly given clear instruction on getting a hardcopy, signed letter from the airline detailing why our flight was delayed.
The TuGo agent then advised us to save and submit all delay related receipts including overnight accommodation and one-way economy fare tickets home on the airline of our choice.
First class service from TuGo.