My husband & I stayed at this hotel for a state co...

My husband & I stayed at this hotel for a state convention of the Knights of Columbus. Pros: accommodation was great! Loved the balcony on the first & second floors! Loved the staff at the spa, lost my necklace that had been in my family for years (put it in the robe they provided and forgot) didn't realize I lost it till I was going to bed and the spa is already closed. They found my necklace the next day and even tracked me down to personally hand it to me! Cons: the bottled water in the room was charged to our bill even if we didn't drink it (we put it in t G ev fridge but put it back on the counter before checking out) and when we ordered room service, we were NOT told that gratuity will be included in the charges. We gave a tip to the person that delivered the food when it arrived.