Kristi Gerathy Review of J&J Air Conditioning
Our AC decided to break on Wednesday night in June...
Our AC decided to break on Wednesday night in June. We called another company (who we had a service agreement with) and they couldn t come out till Friday. When they came out they told us the motor was blown, without even pulling the system apart. The problem was, even if they could get the part, they couldn t get it installed until next week sometime. All weekend, in late June, in a hot FL summer, no thank you.
We called J & J. They had done some work though our business before so we knew they were great people. They came out that very same day, on a Friday afternoon. They agreed the motor was blown after doing some very extensive investigation. They didn t have the part in stock but was able to locate one about 45 minutes north of us. It was around 4:45 when they drove the 1.5 hours round trip, during rush hour, on a Friday night. There was no way they were letting us go all weekend with no AC, this was not acceptable to them. They stayed at our house till after 7pm, until the job was done. This company is my hero! They didn t stop until the job was done right and we were cool again. I would highly recommend to everyone!
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