Max S Review of South Birmingham NHS Trust.
A&E - Disgraceful.
A&E - Disgraceful.
MADE TO WAIT 4HRS , TO BE TOLD NO EQUIPMENT IS NOW AVAILABLE AND GIVEN NO MEDICATION OR PAIN RELIEF.
Staff attitude and service stinks.
Visited, extreme throat pain and was finding it difficult to breathe. having asthma. Originally went to West Bromwich but was advised to go to Dudley Rd as they have ENT department by a nurse.
When I arrived at Dudley rd the triage nurse, Blond elderly women took it upon herself to not believe me and thought I had decided to visit the A&E for DAY OUT as i had come from A&E else where ? her attitude stank. I hr later a JUNIOR ENT informed me I would now be seen by and ENT doctor , so i decided to wait.
3 hours later l was told by a grinning patronising doctor no equipment was available in the entire hospital to look at my throat??? ,
I told him this not acceptable, why WAS I NOT told this earlier, instead of making me wait 4hs?? "Sorry HE SAID, I was told there was equipment but there was'n't now" ?? "and it was not an emergency and no equipment is available"', really ???
The doctor was grinning, very patronising and said good luck when i leaving, just to rub it in further. It seems quite clear to me the staff and the doctors had no intention of treating me but under guidelines gave me lip service and waisted 4hrs of my time?
4 hrs ???. Yes my taxes pay these for these sanctimonious NHS staff. Seriously this is the great NHS staff . No medication or treatment given. Don't go to this place, these people are putting your health at risk. Disgraceful.
Comments: