Not wanting to buy on the net a microwave I order ...

Not wanting to buy on the net a microwave I order on the site of Boulanger and request the withdrawal in this store, I am warned 5 min before the withdrawal that not possible finally it is not in stock, delay of 10 days for to make me repay (the cashing is no problem!), No commercial solution, more than 20 minutes waiting for a refund in short order I ordered on the net, what is the point of having a physical store and do not have stock or commercial solution, amazing thing the product is still in stock it looks very effective your sign