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The work performed ( car body and mechanical damag...

The work performed ( car body and mechanical damage repair) by Auto Body & Tech on my damaged 2014 Toyota Rav4 is so bad I believe it constitutes fraud and I will be making official complaints to both my insurance company and appropriate state and other consumer agencies. A car hit mine on the driver's side between the front door and the front wheel, body damaged and wheel pushed in while my heavily pregnant wife was driving in Miami. I picked this shop based on Angie's List and based on this review I hope to save anyone from making the same mistake. The first and most obvious problem with the car was the mis-aligned door and front quarter panel, plus a piece of plastic trim was hanging off of the are near the windshield and the hood. I instantly complained and they simply glued it down/pushed down in a half-***ed attempt to correct it. The problem can't be corrected until their body work gets redone(properly align door and front quarter panel). I get in the car and the technicians who performed the work put grease and dirt stains all over the ceiling and the interior cloth door panels. I complain about that and once again a half-hearted attempt was made to clean-up the mess. The paint on the exterior has the texture of an orange, a real poor paint job. The manager I believe his name is Jay informed me that his techs didn't perform a road test despite the steering rack having to be replaced because the front wheel was hit and pushed in. THEY DIDN"T DRIVE IT TO MAKE SURE THE CAR WAS OK. The manager tells me there is a 10 year warranty on all their work and don't panic if there are any issues just call him and he'll take care of any issue. I get in the car and grab the shift selector/knob and it's loose for some reason. I tightened it down myself just because I'm so exasperated at this point and I just want the car to be fixed and I can use it to drive my wife to the hospital and then drive her and our newborn home. I get out on the road and when I approach 50 mph a low humming noise starts coming from the driver side front , same wheel that got pushed in, and the brake on that same wheel is squealing whenever I stop. I come back in less than 2 hours of getting the car back because I just can't drive around in an unsafe vehicle, especially with a new family. The manager has the "mechanic" drive the car around and when he gets back he claims he can't hear anything and that the car is perfect. I drive the "mechanic" around and I point out the very obvious humming noise and he grudgingly admitted that there is something wrong with the wheel. We get back to the shop, the car gets put back on the rack and the manager comes into the lobby and tells me that the wheel bearing is failing but the brakes are fine. I take it back the next morning and get it back that afternoon and the humming noise is gone but the brake is still noisy. They just don't want to fix it so I don't see the point of going back. Don't be fooled by how great the front office staff are(polite/kind), the people doing the actual work are utterly incompetent and unprofessional and put the safety of myself , my wife and unborn child at risk by their negligence and poor work.

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