Amichelle

Review of H.M. Heckle

My experience has been nothing but horrible from t...

My experience has been nothing but horrible from the time the seller sold me the property and now and I've only lived here a couple of months. HM heckle phone number is almost never responsive and they hardly return voicemails. When I first moved in I was given the run around on parking and then was harassed by a resident who said I was parking in her space when HM Heckle told me there was no assigned parking when come to find out there was. Emailed the property owner Harolyn Noah about this and she didn't even respond to my harassment email. Harolyn almost NEVER responds to my phone calls almost as if she is screening my calls. I'm an engineer and I know what it's like day in and day out responding to customers and so she has ZERO excuse for not communicating. It's almost as if she is being discriminating towards me as well because in the same email, I told her about a resident asking me how I got in the gate which was very offensive because for one she had seen me countless times and claimed she didn't recognize my hairstyle, to which, Harolyn like I said did not even give an apology response. Once I figured out the parking, people kept on parking in my parking space which I was appalled after the harassment from the last lady. So when I kindly asked for towing information, once again Harolyn made that difficult as well for me. Now I'm just trying to plan an event at the clubhouse and this woman seems to not want to talk to me at all. I have not felt welcome AT ALL since moving into this community and I will be keeping all my email chains in the event I need to open up a lawsuit and get Harolyn fired for encouraging discrimination.