Got there at 11am Would not let us check in. Nothi...

Got there at 11am Would not let us check in. Nothing else around. Sat and waited 3 hours. The rooms were ready, they just have a policy...we were told...well, your policy sucks. Then checking out, they charged us $35 for a stuffed doll FOX that we supposed to have taken. What?? Not only did I not take the Fox from our room, there wasn't one in our room. The place is beautiful but a RIPOFF. We will never ever go back. I'm telling people about it whenever I am asked. They will be bankrupt soon.