Kent Buckner

Review of VA Palo Alto

After 25 years on active duty and now retired, I h...

After 25 years on active duty and now retired, I have found the staff of this facility to be rude, unprofessional and non-responsive. I have struggled to get a simple prescription filled as well as the proper prescription for glasses. Though all the talk of support to Veterans, here I have seen absolutely none. Disappointment is an understatement after spending 4 months on this issue. Even in approaching the patient advocate office, excuses...to include we are short handed. So much for all the fanfare and speeches within congress.