Tracey Neil

Review of SCS plc

Absolutely disgusted with how unsafe and dangerous...

Absolutely disgusted with how unsafe and dangerous our carpets have been fitted! 2 falls down the stairs, the carpet was pushed in to look fitted and as soon as you walk on it the carpet slips away! I have made SCS aware of this with in 1 hour of the fitting being done on the 10/09/2020. Was assured they would send fitter back and I would get a call ASAP to arrange this, still no contact made! No emails responded to, this is the second fitting in 9 months as the first lot were awfully fitted too (apparently it was a faulty carpet) thousands spent and now i am having to pay out of pocket for a local fitter to make them safe for my children to walk on! Very distressed I paid for a service and twice have not had it! And as for free fitting, do not buy it....they take off the fitting in store but then you pay the fitter in cash!! So no free fitting at all, scamming customers all day every day, hang your heads in shame.
I am putting this publicly if anyone in my family seriously hurt them self falling again on those stairs, you SCS will be held 100% accountable.