R

Ryan Leach

4 years ago

Be careful when dealing with Proper Realty Group s...

Be careful when dealing with Proper Realty Group specifically Cyrus.

After showing up a half hour late to a scheduled showing and then showed us an apartment that was no where near the specifications we had told him. To his credit he did line up showings the following day for apartments that fit our specifications. Although on both occasions he chose to take phone calls while meeting with us which basically showed that we were not a priority to him as clients.

Finally after agreeing to a deal with him and having him confirm both verbally and through email and after our first months rent check was deposited Cyrus informed us via an email at 10 pm that they landlords didn't accept our application. AFTER HE HAD PREVIOUSLY TOLD US THE APARTMENT WAS OURS.

To their credit the Owner, Jason, reached out right away to offer his help and seemed genuine in wanting to do the best for all of his firms prospective buyers or renters. I just wish the realtors under Jason would have the same professionalism and transparency as their boss.

Comments:

No comments