scott meek

Review of Baltimore Gas and Electric

Had an awful experience with BGE in Baltimore rece...

Had an awful experience with BGE in Baltimore recently, in which I had to stay home the entire day for a technician to come out and do some schedule work. There was no specific time given - the tech would arrive between 8am and 6pm, forcing me to take the entire day off and wait. The tech never showed up, even though I called in the early afternoon to check on his progress. The next day, we called BGE and they said that in the notes for that day it was written that the tech arrived around 3pm but no one was home (I was sitting on the couch all day), there was no access to the backyard (there's a salleyport/alley between my house and my neighbors), and the tech tried to call the number we gave them but it was disconnected (we were calling them from that exact number). So, basically they lied three times to cover for a terrible performance. Now, tomorrow, I have to take the entire day off again because supposedly this time someone will show up and take care of this business I've been waiting months to get done. Based on my hourly rate at work, taking two days off, I'd say BGE owes me about $1000 for my time. The work they do tomorrow better be worth a grand.