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In May I contacted John Moore because my toilet wa...

In May I contacted John Moore because my toilet was leaking at the base. They came out and really didn t tell me why it was leaking but they hit me with their best, better, and good prices. They also called out another company to come out. They cut the bottom half of the walls(sink high) out and convinced me to file it on my insurance which I did because I couldn t afford their prices. With that being said, I did and it was approved. So now I m receiving 2 checks from the insurance company, one for me and the other for the company that cut my wall up. Don t understand why I m only getting $400 and they received a $2000 check! $2000 to cut holes in my wall! Come to find out it was the wax ring that needed replacing. A $6 wax ring! With that being said, if John Moore would have told me that from the beginning, it would have saved all of us time and money. But instead I feel like I was just screwed out of $2000 of my money! So now I have $400 to fix my wall. Installation, ply wood etc. I called John Moore not the other company and now...lesson learned!

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