Jenny Romero Review of Service America Enterprise, In...
STAY AWAY!! It's a complete rip-off, they are not...
STAY AWAY!! It's a complete rip-off, they are not doing contracts anymore so that they can charge more! I've been a customer with Service America for years and I called them today to renew my contract and spoke to Jennifer who said they would do it but since there was something wrong with the system, she was going to call me back in an hour to complete it. I called them back 6 hours later since no one returned my call (this is typical with their customer service), and after holding for over 30 minutes I was told (by Phillip) that they are no longer doing contract renewals or new contracts since they weren't profitable to the company. Instead they will still make service calls to your house but will charge $105 just to go look at the problem, then you have to pay for another visit and the cost of the repairs. There is absolutely no advantage with having them fix anything. I switched today to Home Tech, but there are many companies in SW Florida who will cover your appliance and AC repairs without the price gauging.
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