We had an install that started in March. Just thre...

We had an install that started in March. Just three rooms of engineered hard wood. They didn t finish on the first day because they did not have the proper transitions needed. It s now July. I still have a hole in my house and the wrong transitions installed. Three times they came out, told someone else what to order but it didn t get ordered. They sent a manager out and connected me with a customer service rep and they finally got the right piece ordered and ready to install but now they have no showed on install days twice blaming system issues. When I call they say they will call back and they don t unless I contact Home Depot first. If they install and have all the stuff they need they do good work. But if they need to coordinate anything good luck. Their communication is awful.
Update August 2021- Have had installers come out again and they did not have the items necessary to complete the job.

Services: Installation, Engineered wood