Horrible. Ive been back and forth with this office...

Horrible. Ive been back and forth with this office since 2003 and they have always cut my stamps and Medicaid off claiming they didnt recieve my paperwork. I cant reach anyone. I was asked to renew for medicaid march 19 i renewed the next day and had my employer to fill out an 809 and check stubs they were sent in on the 21st and now im getting letters and messages saying "hey its time to renew". Bs! Its been a whole month. I called and the Medicaid person told me to check back again after a few days. The system may have not updated yet. Bs again. I now am off of work from a new job trying to give them more paperwork for the same issue. What is the purpose of compass? I am a single mother so that means im missing a day of pay that is well needed. Now i may have a ripple effect of small life issues just because of the system neglecting to do their jobs properly. Something has to change.