I'm not usually someone who writes reviews but I f...

I'm not usually someone who writes reviews but I feel especially compelled during this COVID situation to share my experience so others are aware.

I did not feel as if the resort took the COVID situation serious enough. I wasn't expecting more than a strong effort to encourage guests to wear masks or practice social distancing in public places. Generally, employees did not wear masks, social distancing was only encouraged at check-in and we were unable to enjoy the main pool because it was so packed. I was hoping to see more corporate responsibility coming out of a global pandemic and a more concerted effort to make guests feel comfortable.

Outside of what I feel was a lack of effort to encourage positive behaviors, the room was clean, staff was friendly and the amenities were just okay. Like, I said the main pool was crowded but the other pools were less busy and we were able to safely enjoy those but it was a pretty simple experience. I feel like I got an good rate but it came with resort credit and I felt like it was a good deal.