Aaron Taylor Review of Mill Creek Family Practice
Got the message I qualify for the Covid Vaccine fr...
Got the message I qualify for the Covid Vaccine from the State of Washington and they put Mill Creek Family Practice as the top result nearest to me. They stated it was updated 3 mins ago with appointments available. I call the practice and I was told rudely they don't have the vaccine. I said that is fine, how about anytime later in the month and the response was we won't have any appointments this month.
The issue here that is frustrating, is the lady answering the phone was so rude about it. I am sure she is tired of fielding calls, but the State has put this practice down as a place taking appointments. It is not our fault we are calling you hopeful for a vaccine. The rude treatment wasn't necessary nor was the snarky remark to asking about later in the month. I am legitimately trying to do the right thing and make an appointment that is convenient for both of us and get the vaccine.
There is no reason to be rude to anyone during these trying times. You need empathetic and helpful staff or a better service or you need to sever your relationship with the State if you have no more vaccine or intention to get any as you so succinctly stated.

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