Tia Green

Review of Wyndham Va Beach Oceanfront

Its a hit or miss with staff. This is my second st...

Its a hit or miss with staff. This is my second stay. Upon check in my key was given to me the lady didn't tell me my room number or where the Wi-Fi password was located on the card unlike her other coworker beside her handling their guests; I had to ask her. Checked in to a room with a beautiful view yet dead bugs were smashed on every wall, living bugs were all the sliding glass. As I called front desk a bug was crawling from behind the headboard. I told front desk and she suggested calling housekeeping to come suck the bugs up and spray and did not offer me another room. Then she asked me to hold and without letting me know just transferred me to voicemail. I called again and this time a different lady asked me to come down to change me room. Great. Later on I went to the resturant to get change for the vending machine. The hostess told me to wait because the manager was busy and did not even bother the manager for 9 minutes until a server told her to get him. I think the fact that I had to ask to be moved out of an infested room was poor service. I won't book here again. Lastly, there are no microwaves in rooms.