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Cyndi Rodriguez

3 years ago

Dr. Slaughter is great, the clinic is very clean, ...

Dr. Slaughter is great, the clinic is very clean, and the staff is very friendly. How ever they don't give you the right information or correct information. Initially I was told my doctor's office visit would be less than $100 and upto $120 for lab work (I asked since I'm self pay) then I was schedule on a Friday for a pap smear when they don't do them on Fridays, but Dr. Slaughter when ahead and did it anyway. Again not to this by the person who made my appointment. I was never told I would get a surprise bill of over $600 + for lab work that I was told would be included in the fee I payed the day of the visit. Also I was told the fee I payed included the pap smear also not true. I also got a separate bill for this. When I called them to ask why I was getting a surprised bill when I was told differently, I didn't even get a reasonable answer and neither the person who answered my call nor did the office manager apologize for dropping the ball. An apology goes a long way.. Giving the right information to patients specially when they ask for it is a must.

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