When we arrived, the room was dirty. Crumbs all o...

When we arrived, the room was dirty. Crumbs all over the floor, dirty table, dirty stove and ... someone's cut nails on the shelf above the fireplace. They knew we are 4 people, but have not provided the bedsheets for a sofa bed. We had to call at 1am and wait till they bring them. The amount of dishwasher detergent was only enough for 3 washes and I had to call 3 times and wait for 1.5 hours for them to bring more. We have booked the 2 rooms close one to another with our friends, but when they arrived they were told there was some mistake and were given a room in another building 10 minutes walk from us.We are very disappointed. Too many screw-ups for the price they charge.