In the app I was told that my address was not avai...

In the app I was told that my address was not available or could not be found, but I had to wait in front of the house all the time, because I know the tour from my surroundings pretty well, I started and I also happened to have the driver found and lo and behold the package was there and was also given to me, but what annoys me the most is that you can find the support in the app very laborious to inquire and then you should wait 2-3 days until the whole thing is processed . If I hadn't tried myself, the package would have gone back to the sender, the whole thing would have cost a lot of money, time and nerves. What's wrong with all the shipping companies, the quality of these has become so bad, and not just with COVID 19.