Clearview energy has the worst customer service ar...

Clearview energy has the worst customer service around! At first they were cool but After a recent move it seems that we have nothing but problems. Being billed for a whole 2 weeks (for the old address) after we had already moved out. I went ahead and paid that cause sometimes you have to pick your battles.

Now (at the new house) My payment was taken by an unrestrained employee & consequently he didn't complete the payment process in time. So my funds have been deducted from my account but because Clearview energy never completed the process (claiming they weren't paid) my lights have been disconnected. Now they are insisting I pay another $247 to reconnect my lights while my original payments sits pending (AND ALREADY DEDUCTED FROM MY ACCOUNT) waiting on them to accept. Yet Clearview energy acts like they are the one who is being inconvenienced even after emailing them proof from the bank!

While I understand having to use a third party company for services sometimes but DO NOT USE CLEARVIEW ENERGY!

8/28 UPDATE
Customer service still as horrible as ever! After all the drama of an agent posting my payment to an old account I haven't received a bill this month. Agents treating customers like a number and don't take time to read notes in your file already. Very mechanical and scripted with no real intention of helping the customer. You have to ask to speak with a manager just to be able to get the slightest customer service.