I honestly can t believe how terrible this company...

I honestly can t believe how terrible this company is. I have been trying to rent a unit from them for a week. No one calls me back. I have been dealing with Paul Johal. For my viewing he shows up 45 mins late I had to call him and tell him he s late. I was ready to sign a lease that day and yet here I am writing a bad review in order to try and get this deal done. I call him and he calls me back and hangs up on me within 30 seconds. Been calling for days now to only receive a text I ll you call back later. I call the main reception line and the woman on the line will not help me at all. Only says they are experiencing a high volume of calls and someone will call me. It was like speaking to a brick wall.

I m ready to give you my money for this unit and you won t even take it?? It just boggles my mind how terrible this customer service is. It makes no business sense at all and I feel terrible for the owners using this company. It makes me want to start my own property management company because it really is not rocket science to call someone back.

My current company Rentch Rentals is so good and attentive so to go to this kind of experience is unbelievable.

I have worked with a ton of property management firms for my previous job with a mechanical contractor and no one has ever treated me this poorly.

Maybe after writing this bad review somebody will call me back. I m a reasonable person and have never wrote this kind of review in the past.

Jesse