J

James Koby

4 years ago

Waited a while to actually write this. Bought an R...

Waited a while to actually write this. Bought an RV back in June. 37 ft 2019 Trail Runner by Heartland for me and the family. 2 days off the lot and not one but two of the tires blew causing damage to the rv. Found out quick that once you leave the lot your on your own. Had to replace 4 tires. When I finally got it home I tried to have it fixed at fun town seeing that's where I bought it. Talked with Aaron G. Service manager whom I emailed all the pics of the damage and that's the last I ever heard from him. Had to go to another dealership. Over 4000.00 lucky I had insurance though they will collect it back with higher premiums to have fixed plus what I had already spent for the tires. Also the 1st day out tried to take a shower and the shower leaks so bad that we cant even use it. Bought this 6 year warranty which I now see is a sham. All in all what i thought was going to be a special time for my family wound up being a nightmare!!!!!! I'm a 1st time RV buyer who didnt know what they were getting into. Dont be that person. Due you do diligence and dont buy cheap as I have found out. 26000.00 is a cheap RV.

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