I will NEVER be renting an apartment from CRM Prop...

I will NEVER be renting an apartment from CRM Property Management again. They have NOT responded to dozens of emails, phone calls, and requests for maintenance. The fence in my backyard is crumbling with rusty nails all over the place and wide holes in some sections. My dog has escaped from the property 4 times now. We purchased chicken wire fencing and installed it ourselves because after numerous requests to fix the fence, CRM Property Management ignored us. They are now ignoring my requests to have the nearly $100 that I spent on supplies to be deducted from my rent. They believe that if they just ignore these issues, I will stop calling and it will go away. That will never happen. They have known about these issues for a full year now, but nothing has happened.

On top of this, the communication used by this company is terrible. They are partnered with a national call center that acts as a liaison between the renter and CRM Property Management. I have tried to contact the front desk at their office in Brookline, but they disconnected the phone and it goes straight to voicemail. This third party call center has no idea what is going on and can only relay my message, which never ends in any solution.

If you are considering renting from CRM Property Management, DO NOT DO IT!