Very frustrating experience overall, both with our...

Very frustrating experience overall, both with our agent and management. This is not a trustworthy establishment- take your business somewhere else!

Our agent gave us the wrong address, didn't show up to our first appointment, gave us the wrong price for parking, made mistakes on the lease, didn't get us a signed copy of the lease after telling us he would, etc. When we complained, the manager fully agreed this was ridiculous and that we should be refunded a good portion of the substantial agent fee. After this, the manager basically ghosted us, neglecting to follow up and not responding to texts or calls. After MANY follow ups we got 10% of our fee back, and the manager said he would like to do more and would get back to us in the near future. Still waiting on that one, several follow ups later... Between the stress of renting our place and the follow up with management afterward, it has been a truly horrible experience.