Dyan Reese

Review of VALLEY PLAZA RESORT

Terrible experience! I had a gift certificate that...

Terrible experience! I had a gift certificate that I got directly from Best Western. They wouldn't accept it without a hard copy. I read the fine print to the clerk that explained she just needs the UPC and PIN, but she refused to accept it. I spent an hour in the conference room trying to print it, but they have a computer virus. Now my email is messed up. This whole headache for $10, that they still refused to accept.