Cody Reed Review of My House Property Services
This is a pathetic excuse for a rental company. Th...
This is a pathetic excuse for a rental company. There has been a constant theme of cheap, lazy, and unprofessional behavior throughout my experience with this awful rental company.
I should have learned my lesson when we were getting tours of the properties. First of all they list all of their properties on their website. My roommates and I browsed through them, and we made a list of houses that we wanted to see. Rather than giving us a personal tour to the houses that we wanted to look at, they put us in a group of 20-30 people, and took everyone to 5 random houses. They also did not send an actual realtor on these tours. Instead they sent an intern who was not allowed to know, or disclose the rental price for each property. These interns were clueless as they could not answer any questions about the properties. They simply would answer "uhm I'm not sure".
The company is extremely cheap, and they don't care about their tenants. They provide the house with damaged or broken appliances. It is their fault that our refrigerator door bars were broken (we knew the previous tenants and those were not broken when the moved out). The maintenance techs always take shortcuts when it comes to making repairs. After they had broken the doors between the previous tenants and myself, they duct taped the door bars back onto the fridge.
This company does not care one bit about the tenants and will always try to find the cheapest, quickest way to get around a problem, rather than fixing it for good. I had to constantly pester the maintenance manager for the first two months after moving in, in order to get basic repairs. They also give you a range of a maintenance tech coming in the next 48 hours. This is frustrating because they will not schedule actual appointments so you can speak directly to the tech about the problem, and solve it in one visit.
Contacting someone in the company to get simple repairs and to answer simple questions is impossible. When you call the main office and ask to speak to someone, the secretary will always tell you "they are in a meeting, they will get back to you" but they never do. This company is extremely cheap and unprofessional. I would not recommend this property service to my worst enemy. I only gave them one star because that is the lowest possible rating I could give them. They deserve a zero since I have not had a single positive experience with them.
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